Frequently Asked Questions

Frequently Asked Questions

What payment method do you accept?

Xtamaliy offers a variety of payment options. We accept Visa, MasterCard,Inter-switch, Pay-stack and Cash on delivery.

 I'm having technical issues....

If you are having problem assessing our website,we suggest that you have the latest version of your web browser e.g Chrome,Mozilla,Safari etc.If you're still having problems, please contact our customer care team [email protected]

My order has not arrived yet...

Please contact our Customer Care via email or phone for assistance to update your order.

Do you refund shipping fees?

Shipping fees are non-refundable. 

Don't see your question answered? Shoot us an email at [email protected] with your order number in the subject, or call on 09099999903 Mondays-Fridays between 9:00 AM to 5:00 PM.